New series: beyond the chatbot
Introduction: the rise of applied AI agents and the four pillars of enterprise transformation
Verticalized agents are the new way to go. What’s up next? We don’t (can’t) really know.
The real moat won’t just come from better models but from distribution within the workflows of each domain.
The players who crack implementation and adoption in messy enterprise processes will build the strongest advantage.
The conversation around artificial intelligence has been dominated by the power and promise of large, general-purpose models.
We have all seen the remarkable capabilities of these systems, but as the technology matures, a new truth is emerging: the next era of AI isn't about general intelligence, but about specialized, applied intelligence.
This new series of articles will explore the four pillars of this new era:
1. Deep domain understanding
2. The art and science of context engineering
3. Orchestration and enterprise data integration
4. Specialized user interfaces and human-in-the-loop design